Support & Guides

My Pen is not communicating with the PC. What should I do?

If you have bought a Pen with a USB cable for PC connectivity, or if you have upgraded your Pen with an MEK and are having trouble establishing communications between your Pen and PC, it may be that your Pen and PC settings are incorrect, or that the USB driver has not been installed correctly.

Download the following document to help you establish communications between your Pen and PC.

Download Pen-PC Communications Troubleshooter.