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Quicktionary 2

Quicktionary TS Hebrew

Support & Guides

I have followed all the instructions for establishing Pen-PC communications and my Pen will still not communicate with my PC. What else can I do?

  1. Make sure you have new, fresh batteries in your Pen.
  2. Make sure you are an administrator on your computer. Sometimes installations will be unsuccessful if you try to install new software n a computer where you do not have full administrator rights.
  3. Unplug any devices that sync data between the device and your PC, ie PDAs or digital cameras. If the icon for the device appears in the notification area of the windows taskbar (bottom right of the screen next to the time display) right-click on the icon and exit the application.
  4. When you connect the USB cable to both the Pen and PC, make sure the cable jack is pushed all the way into the Pen and confirm that you hear the last little 'click' when the cable is fully inserted.
  5. If this doesn't help, try inserting the USB cable into a different port on the computer.
  6. If you are using a laptop and the baud rate in the device manager is set to 115200, try changing the baud rate in the Device Manager as follows:

a. On your computer go to Start/Settings/Control Panel and select System.

b. Click on the Hardware tab and then click on the Device Manager.

c. Scroll down to Ports (COM & LPT) and open the drop-down list of ports.

d. Find the "Prolific USB-to-Serial Comm Port".

e. Double-click on the prolific driver and go to Port Settings. Try changing the Port Settings in the Device Manager (do not try to change the settnigs on the Desktop or Pen).

f. Try a few different settings and test communication between each try. This should help.

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Quicktionary 2