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Quicktionary 2

Quicktionary TS Hebrew

Support & Guides

I receive the following error when trying to install items from the CD or website: "Setup.exe has encountered a problem and needs to close". What should I do?


The Setup.exe error is an error generated by Microsoft. It occurs sporadically and is usually resolved by restarting your computer.


It can also be caused by the following:

  1. The Desktop application running at the same time as the installation.
  2. Trying to install applications or dictionaries using a computer where you don't have administrator rights.
  3. Another program running on your PC which is interfering with the installation.

Please try the following:

  1. Restart your computer.
  2. Make sure that you are administrator on the computer you are using.
  3. Close any programs that may be running, especially any devices that sync data between the device and your computer, such as a PDA or digital camera. This may also include closing programs such as printer software and anti-virus software. You can see which programs are currently running by looking in the notification area of the windows taskbar (the bottom right of your PC screen, next to the clock).
  4. Replace the batteries in the Pen with new, fresh batteries.
  5. Try inserting the USB cable into a different port on the computer.
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Quicktionary 2