Where to Buy
ReadingPen TS Classroom Set
Support & Guides
ReadingPen Basic FAQs
What does 97% scanning accuracy mean?
What does the warranty cover?
What is the returns and exchange policy?
How can I adjust the Pen for left-handed scanning?
What is the auto-shut off time and how can I adjust it?
How long do the batteries last?
How can I check the battery status?
Where can I find the Pen version number?
Where can I find the Pen serial number?
Should I add more memory to my Pen?
Who should use the Reading Pen?
How do I know if the Pen is ready to scan?
How can I achieve the most accurate scanning results?
What are the Pen's scanning limitations?
Does the Pen recognize handwritten text?
How many lines can the Pen scan at one time?
How steady must my hand be when scanning straight lines?
What type of text can the Pen scan?
Does the Pen recognize mathematical symbols?
Can the Pen scan a Microfilm/Microfiche Monitor or PC Screen?
Using the Pen
Why does the Pen turn off when it's not in use?
Languages, Dictionaries and Image Capture
Can I change the menu display language?
Can the Pen scan in different languages?
Why can't I hear the pronunciation of a scanned word?
I receive the message "Word not found" when I am scanning into the Readingpen or Quicktionary applications. Why does this happen and how can I prevent it?
When I insert the earphones, the Pen shuts off. What should I do?
I receive the following message when I turn my Pen on: "Device is uncalibrated. Please return to Vendor". What should I do?
My Pen will not turn on. What should I do?
I receive an "Out of memory" message on my Pen. What should I do?
An error message "Scanned too fast" is displayed on the Pens screen. What should I do?
An error message "Excessive Lighting" or "Light too strong to scan" is displayed on the Pen screen. What should I do?
The Pens wheels are squeaky. How do I fix this?
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