About Us

Distributors

Site Map

Store

Home

Products

Downloads

Support

Where to Buy

Education

~ Home > Handheld Scanners > Mobile Scanners > InfoScan TS Support

\|	Overview	\|	Features	\|	Manuals	\|	Support	\|

Support & Guides

Main

FAQ

Infoscan TS FAQs

Also relevant for InfoScan3 Lite

All FAQs are relevant to Quicktionary3 Lite except those related to voice functionality and games

General

What does 97% scanning accuracy mean?
How many pages can the Pen store?
What does it mean when it says the Pen can store 500 pages? How is this measured?
What does the warranty cover?
What is the returns and exchange policy?
What is the auto-shut off time and how can I adjust it?
How long do the batteries last?
How can I check the battery status?
Where can I find the Pen version number?
Where can I find the Pen serial number?

Scanning

How do I know if the Pen is ready to scan?
What are the Pen's scanning limitations?
How many lines can the Pen scan at one time?
How steady must my hand be when scanning straight lines?
What type of text can the Pen scan?
How can I set the Pen to scan numbers with greater accuracy?
Does the Pen recognize mathematical symbols?
Can the Pen scan a Microfilm/Microfiche Monitor or PC Screen?

Compatibility

Is the Pen compatible with Windows XP?
Is the Pen compatible with Windows Vista?

Using the Pen

How can I de-activate the Inverse option on the Pen?
Why does the Pen turn off when it's not in use?

Languages, Dictionaries and Image Capture

Can I change the menu display language?
Can the Pen scan in different languages?
What is a speller?

Editing Scanned Data

What is the Virtual Keyboard and how can I use it?

Beaming (infrared) – IrDA supported products only

Is there a limit to the amount of data that can be beamed to a PDA?

Troubleshooting

I have Vista 32 and I can't install the software for my InfoScan3 Lite on my PC. What do I do?
An error message "Scanned too fast" is displayed on the Pens screen. What should I do?
An error message "Excessive Lighting" or "Light too strong to scan" is displayed on the Pen screen. What should I do?
The Pens wheels are squeaky. How do I fix this?

Wizcomtech develops, distributes and sells electronic, portable handheld scanners and dictionaries
such as reading pens, note takers and mobile translators. Its products are sold via distributors worldwide or via the online store.